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Terms And Conditions

Below are our terms and conditions, our rules and all the important information regards booking our wonderful tours. We always recommend you to have travel insurance while you are travelling. Looking forward to taking you Around And About.

Tour From: $99.00

Covid-19 Special Conditions and Rules

The following rules, refund and cancellation policies are for all new booking from the 1st  September 2020 until further notice.
  • Cancellation are allowed up to 24 hours before departure. Full refund will be provide on all direct booking on our website. (if booking via an agent, please check with them regards their cancellation policy)
  • Date or tour changes are permitted up to 24 hours prior the current departure date, subject to availability
  • If customers have any symptoms for Covid-19 they will not be allowed to board the bus. They will need to reschedule or cancel the tour and get a full refund

 

  • Passengers need to follow social distance and remain in their seat allocated by the driver
  • Passengers need to keep same seat for the complete trip
  • Passengers need to use hand sanitizer before getting onto the bus
  • Face mask to be worn (as per local government regulations)
  • Passengers will be required to provide details of all travellers at time of booking (Name, Email, Phone)

 

  • Around And About might have to cancel the tour in short notice if driver is ill
  • Passenger number will be lower than normal depending how many customers are from the same household. (We could accommodate 9 passenger from the same household or 5 individual passengers)
  • All our other terms and conditions, rules and policies remain as is.

Payment and refund policy

  • Prices may change without notice
  • Full payment is required when booking online or via booking agent
  • Cancellations up to 21 days prior to departure will incur a cancellation fee of 10% tour price (if booked via agent extra cancellation fees might apply)
  • Cancellations between 21 days and 7 days prior to departure will incur a cancellation fee of 25% tour price (if booked via agent extra cancellation fees might apply)
  • Cancellations within 7 days result in loss of full fee
  • Date or tour changes are permitted up to 7 days prior the current departure date, subject to availability
  • Failing to attend the tour, or arriving late at pickup point will result in loss of all money paid
  • All prices are in Australian Dollars including GST

Terms and Conditions

  • Route and stops might vary due to unforeseen circumstances
  • Tours may change or be cancelled due to unforeseen circumstances
  • We do not take responsibility for any injuries sustained whilst on our tour
  • All activities done at own risk
  • We do not take responsibility for the loss or damage of any personal property
  • We highly recommend all passengers to have travel insurance coverage

Pickup and Bus Rules

  • Passengers must be waiting outside the front of selected pickup location 5 minutes prior to pick up time
  • Pick up time might vary due to traffic conditions
  • If your bus has not arrived with 10 mins of pickup time please contact us
  • Seat belts must  be worn while travelling in the vehicle
  • All passengers, including children need to have a seat. (Baby seats available on request)
  • No standing or moving seats while vehicle is travelling
  • No smoking in the bus
  • No drinking of alcohol in the bus
  • Passengers are welcome to eat and drink on bus. (No Alcohol)
  • All rubbish to be placed in rubbish bin
  • Remember to bring your own water bottle
  • Free wifi while travelling back to Melbourne (end of tour). This is subject to a signal

What To Bring

  • Hat, sunglasses and sunscreen
  • Rain jacket (just in case)
  • Warm clothes (just in case)
  • Camera (spare battery and memory card – you will need it)
  • Phone charger and cable
  • Comfortable walking shoes
Now that you have read all our terms and conditions and rules, there is only one thing left to do, and that is to book the most amazing small group tour from Melbourne Australia.

Tours From: $99.00

Reviews

Personalized Day Tour Walter runs the tour company & he is also our guide. As my group of 6 have been to some attractions, I wanted my own itinerary that starts later at 9.00am, bring us to Dandenong Miss Maples for scones, takes Puffing Billy, feed crimson rosellas & a good place for fish & chips. Walter & I discuss over the phone, he checks the timing of the Puffing Billy & we confirmed my planned itinerary. And the price is the same as his small group tours on fixed itinerary. Walter is very flexible as he is his own boss. We take our time to enjoy our scones & move around. At the nature park, he doubled up as our photographer with our camera round his neck as we were so overwhelmed by so many cockatoos around us. He took so many pretty candid shots for us! Whatever request we made, he always answer with ‘No worries’ & ‘ No problem’. He is a wonderful guide though he doesn’t talk a lot. But when it is time to explain, he is rather detailed & enthusiastic such as when we caught a rare sighting of a lyre. As it was a rather cold day, we changed our mind from fish & chips to hotpot in Chinatown. Again it was no problem for him. As we started late, we ended late too. We had a great day with Around & About Day Tours.

Leephio Jun. 2013 Singapore

Parrots feeding from my palm was a highlight! This was a wonderful tour that I took in November 2012. I was left impressed with it. The highlight for me was feeding cockatoos, rosellas, and king parrots from my palm. Walter, the tour operator, kept a stash of bird seed with him so we could feed them like that. The hostel we stayed at was decent – one couple stayed at a hotel. He made an impression on me enough to leave a review almost six months after the tour. I think you will enjoy the tour with him.

ReidMRjm Apr. 2013

Excellent Tour of Great Ocean Road. Comprehensive tour which avoids other tours. Well informed and entertaining guide. Spending the night in Apollo Bay allows you to enjoy without feeling rushed and enjoy some free time and relax. Thanks again Around And About.

pwood56 wrote Mar. 2020 Jeonju, South Korea